Information on Online Dispute Resolution
according to Art. 14 para. 1 ODR-Regulation
The EU Commission offers the possibility for online dispute resolution on a platform operated by it (so-called "OS platform"). The OS-platform can serve as a contact point for the extrajudicial settlement of disputes arising from online purchase contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.
The EU Commission offers the possibility for online dispute resolution on a platform operated by it (so-called "OS platform"). The OS-platform can serve as a contact point for the extrajudicial settlement of disputes arising from online purchase contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.